Parent Resources


Below are some additional resources for wellness and mental health support:

NYC Well

NY Project Hope - Coping with COVID

Fire Safety Tips

  1. Replace smoke alarms every 10 years, and carbon monoxide detectors every five-sever (5-7) years.
  2. Install smoke and carbon monoxide alarms on every level of your home and in sleeping areas.
  3. To help minimize the risk of CO poisoning, have a licensed professional inspect heating systems and other fuel-burning appliances annually, and install CO alarms in your home.
  4. Never use ovens or stoves to heat your home. The result could be deadly.
    The only safe way to detect carbon monoxide in your home is with a working CO alarm.
  5. Make sure you install CO alarms at least 15 feet away from fuel-burning appliances to help prevent false alarms.
  6. The only safe way to detect carbon monoxide in your home is with a working CO alarm.
  7. Do not disable a smoke alarm in nuisance situations, and never "borrow" batteries for other uses.
  8. Develop and practice a fire escape plan with your family, so that everyone knows what to do when the alarm sounds.

Portable Heater Safety Video

Fire Safety from the NYC FDNY

Federal Emergency Management Agency

Fire Safety Plan

NYS Quit Smoking/Vaping

Internet Resources

Free and Low-Cost Internet Options

The Federal Communications Commission (FCC) has launched a short-term Emergency Broadband Benefit (EBB) program, which provides broadband internet service for eligible New York City households, at a reduced cost, during the COVID-19 pandemic.

All families with a student enrolled in a DOE school or program are eligible for this benefit. Families can confirm their eligibility, apply for the program, and find participating broadband providers via the USAC website(Open external link). There are two types of benefits available to eligible households:

  • Monthly Benefit: A discount of up to $50/month for broadband service, equipment, and device rentals; and
  • One-time Device Discount: A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of $10 - $50), where available.

To apply for the EBB program, confirm your household’s eligibility, and find participating broadband internet providers, visit the Universal Service Administrative Company’s EBB Program website.

If you are seeking to qualify for EBB through your child or dependent, please choose the "USDA Community Eligibility Provision" option from the pulldown menu when prompted. Then, select "NYC Chancellor" from the next pulldown menu when asked for your school district. You'll then be asked to search for your child's school from a list—please select it, and then submit your application.

For questions and support, schools and families should email or call (833) 511-0311.

There are several free or low-cost internet options available to New York City students and families.